Why is my microphone not working on Microsoft Teams?

Microsoft Teams as it is one of the prominent communication-based products and it is widely used in various field such as education, business organization and for personal as use well.

This product is launched first by the Microsoft under the Office 365 and now it can also be obtained as a standalone product.

Microsoft Teams provide various types of communication channel such as making calls, live video calls, one to one chats and group chats etc.

Microsoft Teams is a built-in software with multiple functions such as the users are allowed to both audio and video call another user or a group of users.

As mentioned, Microsoft Teams allows users to both audio and video call other users, so it uses the microphone and web camera or camera accessibility of the device. If the microphone is not working on Microsoft Teams it could be due to various reasons.

To resolve these issues there are a few methods such as by configuring settings and running trouble-shooter. Here are the steps to resolve microphone issues in Microsoft Teams.

Fixing Microphone by configuring settings

_Fixing Microphone by running trouble shooter

1. Go to Microsoft Teams
2. Click the “Activity icon”. Next click the settings icon.
3. Then click the “devices” option from the left navigation pane.
4. Under the “Audio devices” section, click on the Microphone dropdown arrow and select the microphone you want use.
5. Finally, click the “Make a test call” option to test if the microphone is working.

Fixing Microphone by running trouble shooter

1. Click Windows key from your keyboard.
2.  Then click on the settings icon.
3.  Then click the “Update and security” option.
4.  Next, select the “Troubleshoot” option from the left navigation pane.
5. Select “Additional Trouble” option.
6. Under the “Find and fix other problems” section, choose the Recording Audio option, and click run the trouble shooter option.
7. Then in the following page click the “microphone or device with an integrated input audio adapter” option.
8. Click on the “Next” option and proceed with the on-screen directions.
9. Finally, click “close” and test your microphone in Microsoft Teams.

Most asked questions

Question: How do I make a test call to check if the microphone is working?

Answer: To make a test call, click the “Activity” option then click “settings”. Next, choose the “devices” option from the left navigation pane and click “Make a Test call option”.

Question: How do I fix the microphone problem if troubleshooting and configuring settings does not work?

Answer: You can try to fix this issue by updating the app. Open Microsoft Teams then, click on the three at the top right of the page. Next click the check for updates option then close the Microsoft Teams and reopen it.


Microphone issues are common issues faced by many due to various factors. However, there are many options of methods to choose from to resolve this issue. Microsoft Teams provides an easy and clear user interface so fixing these issues are convenient and easy.

Rate this post

Leave a Comment